Privacy Policy


ferm LIVING ApS collects and processes personal information under the existent law on collecting personal data.

ferm LIVING prioritises data privacy and confidence. At the same time, we want to give you the best possible experience when you visit our website. Therefore, we collect and use information when you shop in our webshop, including expediting your order and registering your preferred functions, etc., as well as sending marketing material and other information on our products and activities if you have given us your explicit consent. Finally, your information can be used to investigating suspicion of fraud.

The personal data collected is name, telephone number, e-mail address, postal address and information on your purchase. For safety reasons, we do not save credit card or other payment information.

We save your e-mail address to i.a. send you an order confirmation as well as notice you when your order has been shipped. Your name and address will show on a label of your package with your order.

We only disclosure your information with partners such as freight companies and the external warehouse of ferm LIVING (System Transport) to the extent that it is necessary to fulfil your order.

ferm LIVING processes personal data for marketing purposes under the existent laws, including the requirement to collecting your consent before sending out electronic marketing material.

Customer and order data are protected by encryption during transmission and the subsequent storing. ferm LIVING uses Secure Socket Layers (SSL), the industrial standard for transmitting information to process your order.

You have the right to, upon request, be informed which information we have registered of you and take exception to a registration according to the personal data protection act. If the information is wrong, incomplete or irrelevant, you have the right to have the information corrected or deleted. ferm LIVING ApS saves personal data and relevant purchase data for five years according to the bookkeeping law.

If you want more information or wish to change your personal data, you are welcome to contact us. You can either write us at our address:
ferm LIVING ApS
Laplandsgade 11
2300 Copenhagen

or contact us via phone +45 70 22 75 23 or e-mail: webshop@fermliving.com