Shipping

*As an extra treat for our customers in Europe, we offer free shipping on all items from 13 December at 10 am until 19 December. Please note, the offer does not include bulky items and furniture. This offer is only valid for orders with an EU delivery address.

 

DELIVERY TIME AND FREIGHT COSTS

We process your order as quickly as possible. All orders are fulfilled at our warehouse in Denmark within 1-3 business days. All customers paying by credit card, will, however, be subject to validation controls and ferm LIVING reserves the right to delay an order if we consider further security control to be necessary. When your order is shipped, we will e-mail you the tracking number of the package.

Delivery in Denmark
Estimated delivery time: 1-3 business days
Purchase below 500 DKK: 29 DKK
Purchase above 500 DKK: Free delivery

Delivery within the EU (except Denmark)
Estimated delivery time: 2-6 business days
Purchase below 130 euro: 15 €*
Purchase above 130 euro: Free delivery, unless otherwise specified*

Rest of Europe (except Iceland): Norway and Switzerland, Lichtenstein, Monaco, Montenegro, The Faroe Islands, Macedonia and San Marino.
Estimated delivery time: 2-6 business days
Freight cost: 29 euro*

USA and Canada
Estimated delivery time: 4-7 business days
Freight cost: 69 euro*

Asia, Australia, New Zealand, Abu Dhabi, Dubai, and Kuwait
Estimated delivery time: 5-9 business days
Freight cost: 69 euro*

Other countries
Estimated delivery: 5-9 business days
Freight cost: 79 euro*

BULKY GOODS AND FURNITURE
When ordering furniture or larger goods, they will be shipped with a special carrier straight to your home within the EU. You will be contacted directly regarding the time of delivery so you can make sure to be home at the address upon delivery. If you happen to not be home at the agreed time of delivery, your item might be returned to the warehouse. In that case, you need to contact us to arrange a re-delivery. The package will be delivered to the curb, and if this is not possible then as close to your house as possible (this service does not include removal of any packaging materials nor pallets). You are responsible for getting the delivery from the curb into your house.  

Additional lead time must be expected.
 

PLEASE NOTICE: In case the delivery appears damaged, we ask you to receive with reservation. If the contents are damaged, please contact customer service at info@fermliving.com

*Bulky freight cost: 89 euro for delivery outside of Denmark. For delivery in Denmark, the standard costs apply as mentioned above.

The exact freight costs for your purchase will be shown in the ordering process.

Typically, we ship the goods with GLS, DSV, PostNord, TNT, FEDEX and Schenker.

We do not deliver to PO boxes.